Industrial Hub

Callback for System Optimization

Do you have questions about introducing our production software or would you like to test the AI analysis for your manufacturing line? Leave us your contact details – we will get back to you at your preferred time.

Direct line to production optimization

Questions about production software, quality management, or predictive maintenance? Our support team from Steyregg helps you with integration and process alignment – personally and without detours.

Technical support & system integration Initial telephone consultation for machine connectivity and interface issues. We review your data flows and show you how to efficiently connect your lines.
Quality and process data analysis You receive a detailed evaluation of your production KPIs. On request, we create an action plan to reduce scrap and downtime.
SLA & response times Standard support within 24 hours; for critical disruptions in production, we respond in under 4 hours on business days. A personal contact for your plant.
FAQ & knowledge base Answers about the cloud platform, data security, and role management can be found in our FAQ section. For further questions, contact us directly by email.

Direct line to production

Questions about production software, connecting your systems, or implementing Industry 4.0 solutions? Our team in Steyregg will advise you personally – from the initial feasibility check to the ongoing optimization of your lines.

Location Böhmgasse 10, 4210 Steyregg – visits by appointment, directly accessible via the B3. Phone 0650 1778332 – Mon–Fri from 8:00 AM to 5:00 PM. Outside these hours, you can reach us via voicemail, and we will call you back on the next business day. Email info@dubwisefactory.com – For quote requests, technical inquiries, or coordinating maintenance windows. Response usually within 24 hours. Support & Service Existing customers use our extended support for the platform, data connections, and the analysis of production KPIs.

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