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We process your data exclusively for the operation and optimization of our cloud-based manufacturing software. This overview explains which data is collected, how it is used, and what rights you have.
When you visit this website, we collect technical data such as IP address, browser type, operating system, and pages accessed. If you send an inquiry via the contact form, we process your name, email address, phone number, and the content of your message. When using the platform itself, additional production data is generated that you or your company deliberately enters into the system—such as machine parameters, quality metrics, or planning data.
The technical data serves to provide and secure the website. We use form data exclusively to handle your inquiry and for subsequent communication. Production data within the platform is processed to provide you with the desired analysis and control functions—such as evaluating machine utilization, quality control, or planning maintenance intervals. It is not used for any other purposes.
This website uses cookies to enable basic functions such as session management. In addition, we use an analytics tool that collects anonymized usage statistics—such as which pages are visited and how long visitors stay. This data helps us improve the website and user guidance. You can disable the storage of cookies in your browser at any time; however, individual functions of the website may then be restricted.
Your data is stored on servers within the European Union. Data is only shared with third parties to the extent necessary for the operation of the website or platform—for example, with our hosting provider or the operator of the form and email service. These service providers are contractually obligated to comply with data protection standards. Data is transmitted to authorities only within the scope of legal obligations. We do not sell data and do not use data for third-party advertising purposes.
You have the right to obtain information about the data we store, as well as the right to rectification, deletion, and restriction of processing. You may also object to the processing and request the portability of your data. If you have given consent, you can revoke it at any time with effect for the future. For all concerns, you can reach us at info@dubwisefactory.com or by phone at 0650 1778332. You also have the right to lodge a complaint with a data protection supervisory authority.
This website contains no false claims, no artificial urgency, and no fabricated recommendations. All statements regarding the features and performance of the platform correspond to the actual state of development. We expressly point out that specific results—such as efficiency gains or the reduction of downtime—depend on the individual conditions in your company and cannot be guaranteed. This privacy policy was last updated on January 15, 2025.